Pre-Delivery Service

Simpson Marine is more than just a company that sells yachts – we are a highly experienced, full-service yacht dealership that looks after our customers throughout their yacht ownership journey. This starts way before the delivery.

Pre-Delivery process:

Once a sale contract is signed, our pre-delivery process commences to ensure that the client receives the sparkling new or pre-owned boat he has ordered. The list of things to be checked and carefully scrutinized on the owner’s behalf is a comprehensive one.

Yachts up to 72 feet:

With series production models up to 72 feet LOA, we will carry out a proven inspection. We will send our Quality Control Surveyor to the yard to carry out an exhaustive inspection process to ensure that the boat has been finished to the high standards expected by Simpson Marine; this will include testing all onboard ystems and carrying out performance sea trials.

Once our inspector has passed the vessel and before the shipping date, key areas of the vessel will be protected for shipping such as the teak decking, the windows and other areas. The loading of the yacht onto the ship is supervised by a surveyor; once the yacht is safely secured on the ship he will send a photographic loading report to Simpson Marine.

Yachts larger than 75 feet:

With larger, semi-custom yachts, generally those larger than 75 feet LOA, the process is even more extensive and starts at the order stage. As there is a degree of customisation available with larger models, we can help you choose décor and equipment options to suit you, and we will check and compare the sale & shipyard build contracts in detail to ensure there is no variance.

Simpson Marine will instruct our surveyor to oversee the construction of the yacht at key stages during the build at the shipyard. The surveyor will work closely with the shipyard’s project manager to ensure the yacht is built and finished to the highest standards.

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When the yacht has been completed, the formal acceptance sea trials are carried out, and our surveyor is fully satisfied with the yacht, it will be prepared for shipping. Key areas of the vessel will be protected such as the teak decking, the windows and other areas. The loading of the yacht onto the ship is supervised by a surveyor; once the yacht is safely secured on the ship he will send a photographic loading report to Simpson Marine.

Once the yacht arrives at its port of delivery in Asia, usually in Hong Kong or Singapore, Simpson Marine’s Service Team will check the yacht on board the ship before unloading to ensure no damage has been sustained on route. The Service Team will ensure the yacht is safely offloaded from the ship and will take it to our commissioning Dock at the Simpson Marine Service Centre. The yacht will be thoroughly cleaned and polished after the long sea voyage. Our Service Team will check and re-commission all systems and equipment and remedy any defects found. This period of checking is also used to add any afterthoughts the owner may have had about adding extra optional items. Our administration staff will meanwhile make all necessary arrangements to license or register the yacht, to ensure it is legally imported into the country.

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There’s also a period of explaining to the owner and crew how the boat works in detail. Modern yachts are getting increasingly complex and need trained crew to run them, to plan regular maintenance and to prevent problems arising. We will help to train the yacht’s crew to operate the machinery correctly, aiming to prevent problems before they occur.

Finally, the Happy Day arrives when the correctly prepared yacht is handed over to the new owner who can now enjoy the craft of their dreams. From this moment on, starts our Yacht Management and After Sales assistance to you.

 

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Pre-Delivery Service After Sales Service

 

Head Office: Unit 6, G/F, Aberdeen Marina Tower 8 Shum Wan Road Aberdeen, Hong Kong
Tel: +852 2555 8377 | Fax: +852 2873 4014 | email: info@simpsonmarine.com

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Simpson Marine Yacht Sales
Aberdeen Marina Club Wong Chuk Hang Hong Kong